COVID-19 FAQ

Jamieson-Hilts Insurance Brokers Ltd. continues to keep our customers up to date on how we’re operating due to the ever-evolving COVID-19 protocols. Of utmost importance is ensuring the health and safety of customers, employees, and partners.

We ask that you contact our office via email or telephone communication until we’re back to normal operations. We’ll keep this page up to date as our applicable Public Health Units post new information.

Our Woodstock office is now closed to the public in order to comply with our Public Health Unit’s instructions.

Please note that all employees continue to work from home at this time while our office is closed to the public. You can find our detailed staff directory here in order to contact us.

If you need to make a payment, please contact our office or visit this page for online payment options and further information. You can reach us by calling or directly contacting one of our team members.


We have been listening closely to questions raised by our customers and want to assist in answering them in the best way possible. The below links highlight the most common questions that we have received and answers to each. If your question is not covered below, or if you need a more detailed response, please don’t hesitate to contact us for additional help. We will get through this together.

Personal Lines FAQ

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Commercial Lines FAQ

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